Payments
Which payment methods do you offer?
We offer quite a number of various payment methods, but the selection that you can choose from depends on the country you're located in. Below you will find some information on the most common payment methods. That being said, there are 2 payment met
When and how will I get my refund?
Your refund will be transferred as soon as we have processed your returned product, for which we will always try our best to do in a timely manner. Depending on the amount of returns that have to be processed at a given time, processing a return can
Can I get a copy of my invoice?
No problem! We can provide you with a separate invoice as a PDF-file. If you'd like to have your invoice for your own administration (or frame it and hang it above your bed) please contact our support team.
Can you adjust my invoice?
In general, we’re unable to modify invoices once an order has been placed. For legal and accounting reasons, invoice amounts cannot be changed after purchase. Please make sure all billing details are entered correctly during checkout.
Can I get a discount?
Yes! When you place an order on our website, you’ll automatically get a 5% discount when you order 5 products or more and a discount of even 10% when you order 10 products or more. Yes, bulk discounts are great. But newsletter subscribers get 10% off
I got an error during the payment; did my order get through?
When you've successfully placed an order at our website, you'll automatically receive an order confirmation via email. When you've received this you may assume your order has come through correctly. If you haven't received this email or if there's an