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Please contact our support team so we can look into this for you. When you do, please;- Give a clear description of the issue- Send along any information you think is helpful as well as a picture of the issue- Don't forget to mention your order numbe

I received my order, but something is wrong, now what?

Frequently Asked Questions

My Order

SUITS: Men's size chart and measuring instructions.

SUITS: What if I require a slightly different size pants?

DELUXE BLAZERS: Men's size chart and measuring instructions.

SHIRTS: Men's size chart and measuring instructions.

SUITS: Women's size chart and measuring instructions.

SUITS: What if I require a slightly different size skirt?

Women

SUITS: Teen boys' size chart and measuring instructions.

SHIRTS: Teen boys' size chart and measuring instructions.

Teen Boys

SUITS: Boys' size chart and measuring instructions.

SHIRTS: Boys' size chart and measuring instructions.

Boys

Sizing

Which international shipping methods do you offer?

Can you guys deliver to my country?

International Shipping

How long will shipping take?

What are the shipping costs?

How do I know when my parcel will be delivered?

Are there currently any known delays?

My tracking isn’t working, what should I do?

What if I’m not at home upon delivery?

Can my order be delivered during the weekend?

On which days is shipping not possible?

Can I have my order delivered to a PO box, a local post office or a pickup point?

How will my product be delivered?

What does ‘Dispatch on …’ mean when I select a specific product/size?

General Shipping Questions

Shipping

How can I return my product?

What is your returns policy?

Is it possible to return my product for an exchange?

Can I return just part of the suit?

Do I have to pay for the return postage costs myself?

Can I return my product to a store?

Does OppoSuits accept products bought at other retailers?

Returns Policy

My suit doesn't quite fit, should I return it?

How long will it take to process my return?

Should I keep hold of my tracking number when sending my return to you?

What is the status of my return (request)?

How do I know when my refund has been processed?

Returns Process

Returns

Which payment methods do you offer?

When and how will I get my refund?

Can I get a copy of my invoice?

Can you adjust my invoice?

Can I get a discount?

I got an error during the payment; did my order get through?

Payments

How do I order these beautiful products?

How do I know if a product is available? And what if it isn't available (right now)?

Can I buy a gift card?

I'm encountering some technical issue while placing my order, what can I do?

I haven’t received any confirmation via email, how do I know if my order was successful?

Can I still adjust my order?

Can I buy as a wholesaler?

What happend with your website for Australian customers?

SUITS: What about the quality and other product specifications?

SHIRTS: What about the quality and other product specifications?

Can I wash my suit?

Can I wash my shirt?

Can I wear my suit more than once?

Do you have any other designs than what is on the website?

When will new designs be introduced?

Can I buy some fabric separately?

Can I buy separate parts of a suit?

Why are there flyers in the inside pocket of my jacket?

Can I get a customized design?

How can I get rid of wrinkles?

How should I store my suit at home?

Products

Can I work at OppoSuits?

Where can I find OppoSuits' privacy policy?

Where can I find OppoSuits’ terms and conditions?

Seriously; why and how did you start this?

How can I reach OppoSuits' support team?

How can I reach other departments outside of OppoSuits' support team?

About OppoSuits

I received my order, but something is wrong, now what?Updated a year ago